Find the leak. Map it. Build the fix.

Stop typing
the same job
three times.

Every shop has a few places where the work leaks — a job typed three times, a change agreed by phone that never hits the invoice, a schedule that lives in one person’s head. Backshop finds them, draws them on one page, and builds the one tool that closes each one. For cabinet, millwork and machine shops.

45 minutes. One drawing. Three fixes, priced.

Oak dovetail joint and machined aluminum on a workbench
Made to fit.Built to work.
One job. One set of details.Example
QuoteScheduleInvoice

Entered once. Carried all the way through.

Clear terms.
From day one.

Fixed price
$3,000–15,000
Agreed date
Set before the deposit
Your software
Code & accounts in your name

Built around your shop

You make things.
The paperwork shouldn't
make more work.

Your drawing program, your spreadsheet, your bookkeeper's QuickBooks. Each does a job. Backshop builds the missing pieces between them, for shops with 10 to 100 people.

Oak boards, a steel square and an orange pencil on a workbench dusted with wood shavings
01

Cabinet & millwork

From the first drawing to the final install. Quotes, cut lists, change orders and the schedule, with fewer things entered twice.

Cabinet Vision · Mozaik · Microvellum

02

Machine shops & fabricators

From the RFQ to the part out the door. Keep the office, the traveler and the invoice working from the same job details.

JobBOSS · E2 · ProShop · Paperless Parts

The Shop Map checks what your systems can share before a build is priced. If your shop runs differently from the one next door — and it does — that’s the point.

Practical software. Specific jobs.

Fix the thing
that slows you down.

No two shops leak in the same place, so no two builds are the same. These are the shapes they most often take — every one is built to your map.

03

QuickBooks bridge

Quote → order → invoice. Typed once.$3,000–8,000

The job's numbers land in QuickBooks Online the way your bookkeeper wants them. QuickBooks stays the book of record. The price depends on the systems connected and how the records need to be posted.

04

Order status & texts

Fewer “where's my order?” calls.$3,000–6,000

Customers check their order and get a text when it moves to the next stage. The price depends on the stages they see and the connection to your schedule. Texts are billed at cost in your name.

05

The owner's five numbers

Know where the shop stands.$3,000–5,000

Backlog, quotes out, cash in, late jobs and hours against estimate, sent to you from the systems that hold the numbers. The price depends on how many systems feed the report.

06

Phone, text & RFQ intake

Keep the next job from slipping by.$3,000–5,000+ hosting

Capture after-hours calls and book a callback, or turn emailed RFQs into an organized quote queue. A person handles anything the tool can't. Call and text volume is billed separately at cost.

Something else typed twice? A cut-list bridge, purchase-order tracker, or the spreadsheet you've already started. Let's put it on the map

Ranges shown are build prices. Hosting is typically $25–75/month in your name; your existing software and usage fees are separate. The Shop Map sets the fixed number.

A clear path from here

Find. Map.
Build.

You see what needs fixing, what it costs and when it'll be done. Then you decide. Each step stands on its own.

  1. 01

    Find

    Shop Map · Free · 45 min

    A 45-minute call. You walk one job from the first phone call to getting paid; we ask where it gets typed again and what stalls when one person is out.

    See a sample map
  2. 02

    Map

    Free · Two business days

    Two business days later: a one-page drawing of how your shop actually runs, every leak circled, a fixed price next to each fix. Free — it’s how a fixed price gets set. You keep it either way.

  3. 03

    Build

    Fixed build · $3,000–15,000

    You pick the one worth doing. We build it to fit how your people already work — on top of your spreadsheet, QuickBooks and your design software — fixed price, agreed date, staged so you see it working before the balance. Yours on final payment. Optional care plan after.

    Optional care · $500–1,500/month

The first thing you get

See where
the time goes.

One job, start to finish. The repeated work marked. The next three fixes priced.

This is an illustrative cabinet-shop example. Your Shop Map uses your systems, your people and your numbers.

Get your free Shop Map
Backshop

From first call to paid.

Sample Shop Map

Cabinet shop · Illustrative example

  1. QuoteShared spreadsheet
    Typed again in QuickBooks
  2. OrderDrawings & job folder
    Details entered twice
  3. ScheduleOffice whiteboard
    Next week is in someone's head
  4. Build & shipPaper traveler
    Walk the floor to check status
  5. Get paidQuickBooks invoice
    Typed a third time

Three places to start

Quote tool$3,000–6,000
QuickBooks bridge$3,000–8,000
Order status & texts$3,000–6,000
Example only. A real map carries your own details and fixed quotes for the agreed scope.
Oak rails, a brushed aluminum bracket and an orange pencil on pale concrete

Made for the way you work

Good tools
fit the job.

Your software should have the same care behind it as the work that leaves your shop.

The name comes from the railroad back shop, where machines go to be rebuilt and kept running. That’s the job here.

Direct access. Clear accountability.

The people you talk to
are the people who build it.

Samuel KenneyFounder & lead engineer, Backshop

“The tool a shop is missing is usually small and always specific. It should fit the way the shop already works, have a clear price, and belong to the shop.”

Backshop is an engineering practice for shops that make things. Samuel Kenney, a technical cofounder of a software company who built and ran software at Amazon Web Services, leads every build and draws every Shop Map.

We take on one new build a month so there’s time to understand your shop and get the details right.

Write to Samuel

How the work gets done

Built carefully.
Owned by you.

Engineered & checked

Every build is designed, reviewed and tested against your own jobs before the balance is due. Review points are written into the plan.

Owned by your shop

Code, hosting and accounts in your name. Documentation another developer can follow. Your client-specific software belongs to you on final payment.

Before we talk

Straight answers.
Prices included.

Anything else on your mind? Ask Samuel.

Pale oak boards, brushed aluminum offcuts and an orange pencil on a concrete surface
Do you have a product, or is every build custom?

Every build is custom, because every shop’s leak is in a different place. What’s standard is the way we find it: the Shop Map. The builds on this page are the shapes it most often takes — a quote tool, a board, a bridge, a text — but yours is drawn from your own map, not picked off a list.

What does a build cost?

Between $3,000 and $15,000, fixed before we start. One tool or one bridge, such as a quote tool or a QuickBooks bridge, runs $3,000 to $6,000. An app or a board that touches two or three systems runs $6,000 to $15,000. Anything bigger gets its own quote after the Shop Map.

What moves the number: how many systems it touches, how many people use it every day, and whether there are tablets on the floor.

What is the Shop Map, and why is it free?

Forty-five minutes on the phone or a video call. We walk one job through your shop from the first call to the day you're paid, and we ask where it lives at each step: which system, which spreadsheet, which piece of paper, whose head.

Within two business days you get a one-page drawing with every twice-typed step circled, and three fixes with fixed prices. It's free because it's how we set a fixed price. There's no pitch on the call, you keep the drawing either way, and the only follow-up is one email with the write-up.

Do I have to give up Cabinet Vision, JobBOSS or QuickBooks?

No. The tool sits beside what you already run and does the one thing that's missing. QuickBooks stays the book of record. Your design software stays where it is, and we read what it exports. Any new steps are explained and tried with the people doing the work.

How long does a build take?

Most builds take three to six weeks. The exact date depends on the systems involved and access to your records, and we agree it before the deposit. Review points are built into the plan so you see the tool working on your jobs along the way.

How do I pay?

A deposit of 30 to 50 percent to start. A milestone payment when you've seen it working on your own jobs. The balance on acceptance. The price, delivery date and acceptance checks are agreed in writing before work starts.

The care plan, if you want it, is billed monthly in advance and you can cancel any month.

Who owns the software?

You do. On final payment the code lives in a repository you own and every account is in your name. We keep the right to reuse our own building blocks, the connectors and templates we bring to every shop, which costs you nothing and keeps your price down.

What's the care plan?

We keep it running. $500 to $1,500 a month depending on how much the tool touches, capped at two to four hours. That covers monitoring and alerts for agreed checks, business-hours support with response times written into your care plan, fixes when QuickBooks or your design software changes something, the small changes you ask for, and a one-page sheet of numbers each month.

Anything beyond the cap is a change order we agree on first. Cancel any month. The tool keeps working without us.

More about fit, support & working together
Is it worth it for a shop my size?

Under about ten people, usually not, unless the build is a true template, and we’ll say so on the call. From ten to a hundred, the arithmetic is simple. Four hours a week of re-typing jobs at $25 an hour is about $5,000 a year, every year. If a $4,000 tool removes those four hours each week, the time saved could cover its build cost within a year, before ongoing costs.

The Shop Map puts your own hours and wages on the drawing, so you can check the arithmetic yourself before you spend anything.

Will it need a body to feed it?

The aim is to use the information your systems already produce. The Shop Map identifies what still needs a person to enter, check or approve. You see those steps before deciding whether the build is worth doing.

What's not included?

Your own software and your hosting. QuickBooks, Cabinet Vision, JobBOSS and the like stay on your bill as they are today. Hosting for the tool itself runs about $25 to $75 a month and sits in your name, so it keeps running whether or not Backshop is around. Texts and phone minutes are billed at cost by the carrier, also in your name, and the expected volume is written down before you sign.

Hardware, printers, email administration and other people's outages aren't part of a build either. The agreement says so in writing before we start.

What happens if it breaks after you're done?

Every build carries a 30-day warranty: if it doesn't do what the agreement says, we fix it. After that, fixes follow the scope of your care plan, or we agree a separate change order.

Errors in the tool reach a person. They're routed to us and to whoever you name at the shop, not to an inbox nobody reads.

Who runs it if Backshop isn’t around next year?

Everything is already in your accounts: the code, the hosting, the keys, and a plain-English runbook in your own Drive. Another developer can use those records to pick up the work. The handover includes the records another engineer would need to take over. That's the point of you owning it.

I run a sign shop, a stone shop or a metal fab shop. Does this apply?

Yes, if your job runs the same way: quoted from drawings or measurements, scheduled across the shop, built, delivered or installed, and billed with deposits or terms. The tools are the same; the nouns change. Countertop shops on Moraware keep Moraware, and the build connects around it.

For residential HVAC, plumbing and electrical, we first check what your existing software already covers. Backshop takes those projects where there is a specific gap worth fixing.

I've already built spreadsheets and Zaps. Can you finish them?

Yes. That's the "finish what you started" build: we keep what works, document it, put it under monitoring and backups, and close the gaps. It's priced at the low end of the range because you've done part of the work.

How many shops do you work with at once?

One new build a month, with care plans alongside. If we’re booked, we’ll tell you the next open month on the Shop Map call rather than start late.

Where are you, and do you come to the shop?

Backshop is based in California and works with shops anywhere in the US. The Shop Map is a phone or video call. Builds happen remotely, with agreed reviews of the tool on your own jobs. When being on the floor matters, for a schedule board or tablets at the saw, we'll talk about a visit.

Is there a contract?

A written agreement for each build: what we’re building, the price, the date, what's not included, the outside fees, and that it's yours on final payment. No ongoing commitment is required after the build. The care plan is month to month.

Your next good tool starts here.

Let's put your
shop on the map.

45 minutes. One job, walked through together.
A drawing and three priced fixes, yours to keep.

A useful first conversation
  1. Tell us what you make.
  2. Walk us through your last job.
  3. Show us what gets typed twice.

Have your last quote or this week's schedule handy, if you like. Nothing to prepare.

One new build a month

Free. No pitch on the call. No obligation to build.

Prefer email? samuel@backshopengineering.com